What’s included
Every SouthStart manual includes job descriptions, personnel forms, client and patient tools, competency tools, and evidence tools to help your agency put its policies into practice.
The content of these materials is tailored to your state and services. Additional manual-specific materials vary by state and service line. Non-medical home care, state-licensed skilled services, Medicare-certified home health, and hospice receive packages appropriate to their regulatory framework.
Manual + supporting materials
A comprehensive manual developed for your state, agency type, and services. Applicable administrative, personnel, service-delivery, clinical, infection-control, emergency-preparedness, and quality requirements are addressed within the manual.
Position descriptions and qualifications aligned with the agency’s state requirements, services, and staffing model.
Personnel-file forms, credential-verification tools, and employment documentation supporting the manual’s requirements.
Applicable admission, service-planning, care, and recordkeeping forms for the agency’s service model.
Applicable orientation, training, skills-demonstration, and competency documentation tools.
Applicable logs, audits, tracking forms, and other tools to document implementation and support regulatory readiness.
Based on your state and services
Applicable federal requirements, including Medicare Conditions of Participation for Medicare-certified home health and hospice, integrated into the policy framework.
ACHC or CHAP alignment where applicable to the selected package and accreditation pathway.
Crosswalks may be included depending on the selected manual, state requirements, and accreditation pathway.
Additional supporting documents may be included for the selected state, provider type, and service line.
Not every state or service line requires the same documents. We confirm the applicable manual, supporting materials, and any additional service scope before work begins.
Included regulatory updates
Home Health and Hospice packages include two years of applicable federal regulatory updates from the date of purchase.
State-licensed non-medical packages include two years of applicable state regulatory updates from the date of purchase.
Licensing and certification can take time. This benefit helps keep your purchased materials current as your agency moves toward operation.
Your policy pathway
Tell us your state, agency structure, and whether you provide home care in a state without agency licensure, licensed non-medical care, skilled services without Medicare, Medicare-certified home health, or hospice.
We confirm the legal entity, location, state, applicable license type, services, and accreditation pathway when applicable.
Your manual and supporting materials provide a structured foundation for implementation and regulatory preparation.
Manual-only purchases are available. Application preparation and broader agency support through SouthStart and NorthEnd are confirmed in a separately defined service scope.
Your state. Your services.
