About SouthStart

Not all policy manuals are
created equal.

Clear, practical policy manuals written for the way agencies actually operate.

WHY SOUTHSTART WAS CREATED

A different approach to policy.

SouthStart was created with a simple belief: A policy manual should be clear enough to use, practical enough to implement, and strong enough to defend.

After years of working with home care, home health, and hospice providers, we saw the same problem over and over. Many policy manuals were hundreds of pages long, difficult to navigate, filled with repetitive language, and written in a way that made them challenging for agencies to implement in day-to-day operations.

SouthStart was founded to take a different approach.

Our manuals are intentionally written to be clear, practical, and focused on the regulatory and accreditation standards agencies are expected to meet. Rather than adding unnecessary content, we concentrate on the policies, procedures, forms, and guidance that support compliance while remaining straightforward enough for administrators and staff to actually use.

We believe a policy manual should be more than a document created for a survey. It should be a practical operational resource that helps agencies understand expectations, implement requirements with confidence, and maintain compliance over time.

Every SouthStart manual reflects the same philosophy:Clear. Practical. Defensible.Written for the way agencies actually operate.
Kimberly Cavanaugh, founder of SouthStart

MEET THE FOUNDER

Kimberly Cavanaugh

FOUNDER & HEALTHCARE REGULATORY CONSULTANT

For nearly 30 years, Kimberly Cavanaugh has worked in regulatory compliance, including 10 years specializing in home care, home health, and hospice licensing. She transforms complex regulations into practical policies and operational systems that help healthcare organizations move forward with confidence.

ACHC Certified Consultant • CHAP Certified Consultant

Former Vice President of LicensingPolicy, Accreditation, and Survey Expertise
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